Your profiles are encrypted with your password. Kardi's servers cannot read them.
We sent a 6-digit code to confirm it is really you.
Because Kardi cannot read your data, it also cannot reset it. If you ever forget your password, this key is the only other way in.
Step 1 of 3. We email you a code, you choose a new password, then your recovery key unlocks your data.
Step 2 of 3. The code from your email, and the password you want from now on.
Step 3 of 3. Your password changed, so the old encryption key is gone. Enter your recovery key to unlock your data and re-seal it under the new password.
Without the password or the recovery key, the encrypted data is mathematically out of reach. The only way forward is to erase it and begin again.
Kardi is a general wellness tool. Not medical advice.